FAQ

Do you allow pets?

Yes! All breeds and sizes are accepted. There is a pet fee of $30 per pet, per night and a maximum of 2 pets are allowed per guest room.

What time is check in?

Check in is 4pm.

What time is check out?

Check out is 11am.

Which Airport should I fly into?

Denver International Airport is 2 hours away and Eagle County Airport is 30 minutes away. Ground transportation is available from either airport.

Do you offer ski shuttles?

Yes. Ski shuttles are offered daily during ski season to Beaver Creek Landing and Arrowhead Village. Depart at 8 am and 9 am; meet us for a shuttle back to the hotel at 3:30 pm and 4:30 pm. We do not provide shuttles to Vail Mountain, but you can travel there easily via private transportation, taxi, or the Ecobus.

What transportation is available?

Whether you need to rent a car, take a shuttle from the airport, or find a quick ride to dinner, you have options. See our transportation page for more details.

Do you have a pool and hot tub?

Yes. We have a heated outdoor pool and hot tub, which is located on the Eagle River and is open year-round.

Do you have an on-site restaurant?

Yes! Mountain Fish House & Oyster Bar—conveniently located adjacent to our lobby.

Do you have a fitness center?

Yes. The fitness center is located in the 1st and Main building and features new Technogym equipment. There is a stationary bike, 2 treadmills, an elliptical, a multi weight training machine, and free weights. There is a place to store your belongings while taking in breathtaking views of the Vail Valley during your workout.

Do you have a business center?

Yes. We have a computer and printer available for guest use located in the lobby. Our Front Desk staff are happy to help you with faxing or copying documents. There is a conference room available to rent as well.